Privacy Policy
Effective Date: July 10, 2026
Welcome to salesserviceshub.com. This website is owned and operated by Irshad, trading under the business name Irshad Enterprises. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, purchase products from our online store, or book our home appliance repair and maintenance services across Delhi NCR.
1. Information We Collect
When you interact with our website, book a service, place an order, or contact us, we may collect the following personal information that you voluntarily provide to us:
- Contact Data: Your name, phone number, email address, and WhatsApp contact details.
- Service Location: Your physical or residential address so our service technicians can complete repairs at your doorstep, or so we can deliver products you order.
- Service & Order Details: The type of service you require (e.g., AC repair, washing machine service, sofa repair) or the products you purchase.
- Technical Data: Your IP address, browser type, and operating system, collected automatically via cookies to improve website performance.
2. How We Use Your Information
We use the information we collect strictly to manage your service requests and orders and to provide a seamless user experience. This includes:
- Scheduling, confirming, and executing appliance repair and maintenance visits.
- Processing and delivering product orders placed on our website.
- Contacting you via phone call or WhatsApp regarding your booking details, orders, or service quotes.
- Improving our services, website, and customer support.
- Sending promotional or marketing messages (only if you have agreed).
- Complying with digital advertising policies (including Google Ads) and maintaining platform transparency.
3. Data Protection & Third-Party Sharing
- No Selling of Data: We do not sell, rent, or lease your personal information to third-party marketers.
- Authorized Technicians: Your contact and address details are only shared with the assigned field technician from Irshad Enterprises responsible for completing your requested service, or with delivery partners fulfilling your order.
- Legal Compliance: We may disclose your information if required to do so by law or to protect our legal rights.
4. Payments
Payments for products purchased on our website are processed securely by trusted third-party payment providers such as PayPal. Your card or banking details are entered directly with the payment provider and are never stored on our servers. Payments for repair and maintenance services are typically collected after the service is completed.
5. Data Security
We use reasonable security measures to protect your personal information against unauthorized access, misuse, or disclosure. However, no method of online transmission is completely secure.
6. Cookies & Tracking
Our website uses standard cookies to optimize your browsing experience. We also use third-party services such as Google Ads and Google Analytics, which use cookies to measure website traffic and the performance of our advertising, and may serve ads based on your prior visits to our website. These cookies do not identify you personally to us.
You can disable cookies through your individual browser settings; however, doing so may affect certain interactive features of our booking platform. You can also opt out of personalised advertising at Google Ads Settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
8. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request corrections to inaccurate details.
- Request that we delete your contact records from our active operational scheduling database.
- Opt out of receiving marketing or promotional communications at any time.
9. Children's Privacy
Our services are intended for adults (18+). We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Effective Date” shown at the top of this page will always reflect the most recent version.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us directly:
- Owner/Operator: Irshad (Trading as Irshad Enterprises)
- Website: https://salesserviceshub.com
- Phone / WhatsApp: +91 93540 47107
- Email: info@salesserviceshub.com